Privacy Policy

ESP Safety, operating under ESP Safety Equipment & Tools ("we," "us," or "our"), is committed to protecting the privacy of our customers, site visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit esprimesafety.com or make a purchase from us.

We supply professional-grade tools, hardware, construction equipment, safety gear, and industrial supplies to contractors, construction firms, fabrication shops, and government entities across the United States. The nature of our business means we handle both consumer and business-to-business (B2B) data, and we take both equally seriously.

By accessing our website or placing an order, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

We collect information in the following ways:

We use the information we collect for the following legitimate business purposes:

• Order fulfillment — processing transactions, arranging shipping, and sending order confirmations and tracking updates
• Customer support — responding to inquiries, resolving disputes, and providing technical assistance on equipment
• Account management — creating and maintaining your customer account and purchase history
• Marketing communications — sending promotional emails, product announcements, and special offers (you may opt out at any time)
• Site improvement — analyzing usage patterns to improve navigation, product listings, and checkout experience
• Fraud prevention — detecting and preventing unauthorized transactions and abuse
• Legal compliance — meeting our obligations under applicable federal and state laws
• B2B relationship management — managing wholesale accounts, bulk order quotes, and government procurement requests

We may share your information with trusted third parties only as necessary to operate our business:

• Shopify Inc. — our e-commerce platform provider, which hosts our store and processes payments under their own privacy policy
• Payment processors — Shopify Payments, Stripe, and similar PCI-DSS compliant processors
• Shipping & logistics partners — UPS, FedEx, USPS, and third-party logistics (3PL) providers for order fulfillment
• Email marketing platforms — such as Klaviyo or Shopify Email, used to send transactional and promotional communications
• Analytics services — Google Analytics and similar tools for site performance measurement
• Legal authorities — when required by law, court order, or to protect the rights and safety of our company or others

All third-party service providers are contractually required to handle your data securely and only for the purposes we specify.

We use cookies and similar technologies to enhance your browsing experience and gather analytics data. Types of cookies we use:

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality. We honor Do Not Track (DNT) signals where technically feasible.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law:

• Order records — retained for a minimum of 7 years for tax and accounting compliance
• Customer accounts — retained while your account is active; deleted within 90 days of a verified deletion request
• Marketing data — retained until you unsubscribe or request deletion
• Analytics data — aggregated and anonymized after 26 months
• Contact form submissions — retained for up to 2 years

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• PCI-DSS compliant payment processing — we never store raw credit card numbers
• Two-factor authentication (2FA) on all administrative accounts
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal data on a need-to-know basis

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, contact us at info@esprimesafety.com. We will respond within 45 days.

Our website may contain links to third-party websites, manufacturer pages, or partner portals. These sites operate under their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any third-party site you visit.

Our website and services are intended for business and professional use by individuals aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly. If you believe we have inadvertently collected such information, please contact us immediately.

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will:

• Update the "Effective Date" at the top of this page
• Post a notice on our website homepage for 30 days
• Send an email notification to registered customers for significant changes

Your continued use of our website after any changes constitutes your acceptance of the updated policy.

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: